A direct exchange with the seller SKS GERMANY is unfortunately not possible. Please place a new order for the product you would like via www.sks-germany.com. You can return the originally delivered item to us. Once we have received and checked your return, we will refund the purchase amount.
If you ordered from one of our partner retailers, the process may differ. In this case, please contact the retailer directly. You can find their contact details in your order overview.